Overview
Toland Ash is a board-certified family physician with more than 20 years of clinical experience. His work spans family medicine, urgent care, lower-acuity emergency care, telemedicine, and skilled nursing facilities. That breadth supports a practical visit style, where the goal is to focus on what matters most to you. He uses an evidence-based approach and aims to keep the conversation clear and efficient.
His medical education includes earning an M.D. from Meharry Medical College and completing a Family Medicine residency at Loyola University of Chicago. He is fluent in English and can consult in multiple languages, which can be helpful when details matter. Toland Ash is licensed in Alabama, California, Colorado, Delaware, Florida, Georgia, Iowa, Maryland, Michigan, Mississippi, Missouri, North Carolina, Pennsylvania, Tennessee, and Virginia.
Visits take place by video in a secure, HIPAA-compliant app.
About
Dr. Ash has worked across several care settings, and that range often translates well to virtual care. In a video visit, there is no hands-on exam, so careful listening and thoughtful questions are essential. He emphasizes clear history-taking and direct communication, so you leave the visit understanding what was discussed and why.
His style is collaborative. You can expect him to connect your symptoms, day-to-day realities, and health goals into a plan you can use. When education is helpful, he explains the reasoning behind next steps in plain language. If your concern can’t be safely evaluated by video, he can help you think through what type of in-person evaluation may be most appropriate.
Education & Training
Dr. Ash’s training reflects a broad primary care foundation, which supports both preventive conversations and problem-focused visits. In telehealth, that foundation helps him organize information quickly, confirm safety considerations, and discuss realistic follow-up.
- M.D., Meharry Medical College
- Family Medicine Residency, Loyola University of Chicago
Care Areas
Family medicine physicians often see a wide range of concerns, and virtual visits can be a good starting point for many issues. What’s addressed in a visit depends on your symptoms, your history, and what can be evaluated safely through video. If you are comparing clinician backgrounds, you can also browse the Family Medicine Specialty Hub to see similar provider profiles.
Visits with Dr. Ash commonly involve:
- Evaluating new symptoms and discussing possible causes
- Reviewing chronic conditions and day-to-day management challenges
- Talking through prevention goals and health risk factors
- Medication check-ins and refill-focused requests when clinically appropriate
- Education to help you understand options and tradeoffs
- Planning next steps, including follow-up or in-person care when needed
What to Expect in a Telehealth Visit
A video visit usually begins with your main concern and what prompted you to seek care now. Dr. Ash may ask about timing, severity, patterns, and anything that improves or worsens symptoms. He may also ask what you’ve already tried and whether anything has changed recently, such as routines, stress, sleep, diet, or new medications.
He may review your medical history, past diagnoses, allergies, and current medications to put today’s concern in context. If you have home readings, like blood pressure or blood sugar, he may ask for recent numbers and how they were measured. When photos are relevant, he may ask you to share images taken in good lighting, if you’re comfortable.
Clinical decisions are made by the licensed clinician you see.
Before wrapping up, you and the clinician typically align on a plan. Depending on your situation, that plan may include self-care guidance, watch-and-wait with clear return precautions, follow-up steps, or coordination for in-person evaluation when an exam or testing is important. For a platform-level overview of how visits work, you can review the Telehealth Appointment Overview. If your primary reason for the visit is an ongoing medication, the Prescription Refill Service page explains how refill-focused visits are handled.
How to Prepare
Preparation helps the visit stay focused, especially when time is limited. Start by writing down your top one or two concerns and what you want to get out of the visit. A short timeline helps too: when symptoms began, how they’ve changed, and what you’ve tried so far.
- List your medications: Include dose, how often you take them, and any side effects you’ve noticed.
- Know your medical history basics: Key diagnoses, recent surgeries, and any medication allergies are important.
- Gather recent measurements: If you track vitals at home, have the most recent readings handy.
- Prepare images if relevant: Clear photos in natural light can support the discussion when appropriate.
- Bring questions: Consider asking what changes would require follow-up or in-person care.
Set up your space before the call. Choose a private, quiet location. Check your internet connection, camera, and microphone. If you want help remembering details, you can have a trusted person nearby.
When clinically appropriate, prescription options may be coordinated through partner pharmacies, subject to state regulations.
Related Resources
- Virtual Visit Preparation Guide
- Questions To Ask In Telehealth
- Georgia Telehealth Directory
- California Telehealth Directory
These resources can help you plan your visit, clarify what to ask, and review state-specific access information.





